Knowledge base
Closure
How to close rate plan, room type or room?

How to close a rate plan?

If you want to fully close a rate plan, go to Rate Plans and Click on "pause" in front of the rate plan you would like to close. You can close a Rate plans for Online travel agencies (OTA), online booking engine and reservations "from the rack".
If you want to close a rate plan on specific period, use Bulk restrictions update. You can find more information on Bulk restrictions update in this article.

How to close a room type?

If you want to fully close a room type, go to Gear Icon>Room Types and Click on "pause" in front of the room type you would like to close. You can close a Room type for Online travel agencies (OTA) and online booking engine.
If you want to close a room type on specific period, use Bulk restrictions update.How to set "out of order" (OOO) or closure for repair for a room on specific period?

In order to set OOO or closure for repair for a room
  • Click on "Quick reservation" or Extended reservation
  • Select Sales Closure
  • Select period and one or several rooms you would like to close and a closure reason
  • Add a comment if you like
  • Remember to click Create when you're done.
You will see this closure on Planning as a striped grey line