Knowledge base
Planning
You should press the button Planning on the main menu line at the top to open your daily planning.
  1. On the left side room types and rooms with assigned tags are shown.
  2. Numbers along the room type line show the availability in this room type.
  3. New reservations are painted in green color.
  4. Verified reservations are painted in yellow color. This status means that your reservation has been checked and does not require any further actions. You just expect guest's arrival to the hotel.
  5. Checked-in reservations are painted in blue. You can assign a Checked-in status on the General tab in reservation.
  6. Reservations which are not assigned to a particular room are marked with strokes.
In order to highlight rooms by tag, select the tag at the bottom of the page. Rooms matching the chosen tag will be highlighted in blue.
Planning is interactive, so you can create reservation directly on it, just highlighting your desired dates.
If Planning is in monthly format:
  • If you have an early check-in/late check-out, the reservation is displayed with a red stripe and an indicator of arrival/departure time.
Attention! The room will be closed for sale at online booking systems: in case of early check-in the previous day will be closed, in case of late check-out – closure will last until checkout time the next day. But you can make reservations from a rack on free time.
  • All parts of this kind of a reservation are highlighted in red on mouseover.
  • If some reservations are created for one customer, they are linked and labeled on the Planning as follows:
If one of the linked reservation has been canceled, the icon will be red.To learn how to view all the reservations linked, you can read the instructions "General tab of reservation".
  • For bookings with a negative balance, guest debt is shown in red.
  • In case of a positive balance, the sum is displayed in green.
To learn how to add and view payments, how to see a cash flows for reservations, you can read the instructions "Account tab in reservation".
If Planning is in daily format:

  • When you create a hourly reservation, unoccupied hours of the day are displayed with green strokes. It means that the room is closed for sales at online booking systems, but you can make reservation from the rack.
  • Black strokes indicate reservations made for more than a day. You can`t make a hourly reservation on this room.
Note. For all hourly bookings, as well as for reservations having an early check-in/late check-out, putting down the Checked-out status means, that room becomes open for sale on online booking systems.
Hourly reservations are displayed on Planning on smaller size than daily. If at that date there are several hourly bookings you need to click on <screenshot> and go to the daily format for viewing all hourly bookings for this date
In the lower right corner you can select a day on the calendar, from which you want to see the Planning. Today button opens the Planning from today.