Knowledge base
Backup
If you need to download the customer base, payments, bookings or marketing information, follow these steps:

1. Go to settings-backup.
2. Click on the «Upload» button. The database of all the clients that you created in Bnovo PMS will be loaded. An Excel file with all the data of the selected section wil be downloaded to your computer.
3. When you decided to download the database of reservations, you can filter them by the check-in date / check-out date or by the date of reservation in the program. To download the file, click filter. An Excel file with all the data of the selected section is downloaded to your computer.